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Natural Fitness: Products & Services

Natural Fitness is a retailer (online and off) of quality, eco-friendly yoga exercise equipment and accessories. All of their products are simple, yet functional and made using completely sustainable ingredients such as hemp. All orders are packaged using recycled materials, and none of their products contain any phthalates.

Their products include:

Natural Fitness: Company Background

Natural Fitness opened in 2009 with the intent of providing consumers with environmentally friendly and sustainable products that would be healthier for both the environment and the consumer.

Natural Fitness has a zero impact policy in which they try to minimize their impact on the planet by planting a tree for every product they sell, and they have done so since they began back in 2009.

Customers contact Natural Fitness by calling 312.265.6771 or by writing to the following address:

Natural Fitness
5424 West Roosevelt Rd
Chicago, IL 60644

Natural Fitness can also be reached via their fax number: 312.265.6789

Natural Fitness: Customer Feedback & Reviews

Based on the reviews found on Amazon and the Walmart website for Natural Fitness products, customers are happy with their purchases; however, there were customers who were a bit disappointed with their products. A few of these reviews appear below.

"This yoga/pilates mat is comfortable,durable,and eco-friendly. I first thought this mat would only be sufficient for pilates but I used it for a Bikram Yoga class and it was great. Great Price and did I mention comfortable" - NupeAppeal

"This mat is a very good value. I bought it based on the other recommendations I saw here, and I was not disappointed. You're not going to get a $60 yoga mat quality, but for under $25, I don't think you can beat this mat! Other very comparable mats at sporting goods stores would be at least $10 more. I use it for the yoga and ab portions of P90X. It's pretty sturdy, and doesn't slip too much. However, I was a little disappointed with the site to store shipping. The mat now has permanent marks on it from where it was slightly damaged in shipping. They don't affect the performance of the mat, but it's still frustrating." - kieljon

"All of the included materials appear to be made very well and function as they should. The provided ball is 65cm and should be used by anyone 5'5" - 5'11"...if you don't fit in this height range, you'll need to buy a smaller or bigger ball. The provided resistance band is ridiculously short and cannot be adjusted to be longer so most of the exercises demonstrated in the DVD cannot be performed using this resistance band unless you're incredibly strong (hulk-like) or incredibly short (midget like). I had to go out and buy a resistance band for a beginner/medium level." - Read More...

"I bought this item from Natural Fitness directly, and not from Amazon. When it arrived, the box was completely damaged and not placed in a separate shipping box, but shipped in the actual product box. Overlooking the box damage, inside the product looked almost as if it had been purchased and returned. Almost all of the items were placed in open bags that were taped up, as apposed to sealed bags as one would expect from a new item."Read More...

Natural Fitness: Business Credibility & Trustworthiness

Natural Fitness is not currently accredited by the Better Business Bureau. The company is also not rated by the BBB. However, businesses are under no obligation to apply for accreditation with the BBB, so this does not reflect poorly on the company’s credibility.

Natural Fitness has partnered with Green America, formerly known as "Co-op America," a non-profit organization with the intent of creating a socially just and environmentally sustainable society. They have also partnered with Sustainable Harvest International, a non-profit organization that offers training in sustainability to farming families in South America.

Natural Fitness: Website Popularity & Google Ranking

According to the information gathered and provided by websites such as Alexa, and Compete, Natural Fitness is not a very popular website. On Alexa, Natural Fitness has a global ranking of 2,072,899 and no US ranking was available (the Alexa website states a website that has a ranking better than 100,000 is popular site). The site has 58 sites that backlink to theirs and a bounce rate of 42  percent. The audience for this site is primarily moms between the ages of 45 and 54 with a college degree who were browsing from work. On Compete, Natural Fitness is ranked 2,030,680 with a competitive rank of two ( ranked number one) and has 435 unique visitors to their site monthly. Natural Fitness has a Google PageRank of three out of ten.

Natural Fitness: Social Media Presence

Natural Fitness is new to social media but their presence is growing. They currently have 1,054 "likes" on their Facebook page, which is used to keep customers informed of current promotions and share motivational quotes. On Twitter, they have 12 followers and have composed 19 tweets most of which are related to postings on other social media such as YouTube.

Natural Fitness also has a YouTube Channel that currently has two subscribers, and their videos have had 154 views. They have uploaded six videos, which describe different yoga positions.

The company also has a Google+ page and six Google +'s. Approximately seven people have Natural Fitness in their circle. The company is also available on Linkedin and Tumblr.

They also have a Pinterest profile with 19 followers, 30 pins and seven pinboards. Their pinboards include:

Natural Fitness: Website Security & Safety

Customers can feel confident purchasing products on the Natural Fitness website. The company takes internet safety very seriously and values their customers' privacy. Natural Fitness uses cookies to collect customer data, which is kept anonymous and only used for website analytics and enhance the customer's browsing experience. This information is stored on their server, which is located in a secure environment with limited access. The information can only be accessed by those employees who need it such as a customer representative. Natural Fitness also uses Secure Socket Layer (SSL) encryption to protect this sensitive information during the customer's browsing experience and checkout process. This can be verified by the https:// in the upper left corner of the browser in the address window.

The Google Safe Browsing Tool verifies the safety of this website. However, Google has not visited any of their pages in the past 90 days. But the site is not listed as suspicious, and it did not contain any malware that was unknowingly downloaded when the site was viewed. 

Natural Fitness: Pricing & Packages

When compared to similar companies that offer eco-friendly products (such as Gaiam), Natural Fitness is generally more expensive. In fact, their prices are typically about $6 more than their competitors. Here is a sampling of some of their products and their prices to give you a better idea of the pricing policy:

Natural Fitness: Shipping Rates & Policies

Natural Fitness has several shipping options available for their customers' convenience. The company uses FedEx to ship their products, and customers can choose among three shipping speeds:

  • Ground Shipping
  • Express Saver
  • 2nd Day Air

Shipping costs are calculated during checkout and are based on weight of package(s) and delivery destination. Currently deliveries can only be made to destinations within the United States, U.S. Territories and Canada. International shipping is currently unavailable.

Natural Fitness: Payment Methods Accepted

Natural Fitness accepts major credit cards including Visa, MasterCard, Discover and American Express. Debit cards are accepted as long as they have the Visa or MasterCard logo on them, but it must be used as a credit card. PIN numbers can't be used. They do not accept Paypal, personal checks or money orders at this time.

Natural Fitness: Returns, Refunds & Exchange Policy

Customer satisfaction is very important to Natural Fitness. If for any reason you are not completely satisfied with your purchase, you may return the order within 30 days for a refund of the purchase price. Shipping fees are nonrefundable. To return your product, it must be unopened and accompanied by the receipt if the product was purchased online. However, if the product was purchased in a retail store, it must be returned to the retail store. 

If your purchase is found to be defective at anytime within 60 days of purchase, Natural Fitness will replace it with a new one. Natural Fitness must first receive the defective product.

To return your product, mail your package to:

Natural Fitness, Inc.
5424 W. Roosevelt Road
Chicago, IL 60644

Natural Fitness: Product images & screenshots
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